Privacy statement
1. About Eikum Hotel
The owner of this website is: Eikum Hotell AS, Hafslovegen 166, 6869 Hafslo, Norway. Tel. +47 576 80 600
post@eikum.no. Our org. no. is: NO 889 686 022.
2. Purpose of the processing of personal data
In connection with customer relations, we must collect information such as name, address, e-mail address, telephone number, organization number and other necessary information. We use this information exclusively to manage your customer relationship. We keep the information for as long as we have a customer relationship. You have the right to access, rectify and delete data we have stored about you. After the end of the customer relationship, we will retain data for as long as we consider it appropriate to help you with any history if you should need it.
3. Disclosure of personal data to third parties
Personal data will not be disclosed unless there is a statutory duty of disclosure to public authorities.
4. Customer register/hotel system
Our customer register contains information about the customer such as name, address, telephone number, company name and information about the customer's contact persons, as well as information about what services and products the customer has purchased. These are stored in our system for as long as it is feasible for us. If you want to get an overview of what we have stored and possibly be deleted from our hotel system, see the chapter on deletion.
5. Cookies
eikum.no uses cookies on its website. By using our website, you agree that we can set cookies in your browser. Cookies are standard Internet technology that most websites use. We use this knowledge to provide you with a better customer experience the next time you visit our website. Most browsers, such as Opera, Internet Explorer, Firefox, Safari etc, are set to accept cookies automatically. If you do not wish to accept cookies, you must change the settings in your browser. Please note that this setting may result in many websites not functioning optimally.
6. Use of cookies on this website
Owner: Squarespace/Google Analytics
Objectives: Collect information about how visitors use the website. We use this information to create reports to improve the website. The cookies anonymize all information. They say something about the number of visitors to the website, where they come from and which pages they visit.
Owner: Facebook
Purpose: Collects information about visitors to personalize marketing on Facebook.
7. Contact form
When you fill in the contact form on the website, we store this information in our CRM system. We will store this information in order to provide better customer service. We strive not to keep your details longer than necessary. If you wish to be deleted, see the chapter on Access, rectification and deletion of personal data below.
8. Sharing
It is possible to share articles on the website in social media (Facebook, Instagram). Further handling of data shared in social media is governed by your agreement with the relevant community.
9. Access, rectification and erasure of personal data
According to section 18 of the Personal Data Act, you as a private individual are entitled to access the information registered about you. Access can be obtained by contacting Eikum Hotell by e-mail: post@eikum.no. If registered information is incorrect, incomplete or you wish to delete your information, you can demand this in accordance with section 27 of the Personal Data Act.
10. Responsible data processor
The general manager of Eikum Hotell is responsible for the processing of personal data. The person in question is responsible for ensuring that internal controls are implemented with regard to the processing of personal data, and that any deviations from applicable legislation are reported and corrected. We strive at all times to comply with applicable privacy regulations.
If you have any questions, please contact us on +47 576 80 600 or post@eikum.no.